To receive a
refund on your product please send the product and a copy of the
invoice to the address below.
will accept all our products back for a complete refund less
restocking fee, excluding shipping charges, if the product is
in it's original packaging and if the products wrapping seal
not broken. If the seal is broken, we will only accept the product
back for an exchange. If any items are missing we will not
the product back for a refund. All refunds will only be accepted
30 days after the invoice date. No further adjustments after
Model engines are not returnable. Any claims are a warranty issue that should be directed to the manufacturer.
To receive an
exchange for your product, please send back your product to the
address below with a copy of the invoice. There will be a shipping
charge for all exchanges. Please put a note on the invoice specifying
which product you will like to replace it with. We will accept any
product back for an exchange within 45 days of the invoice date.
If the date is past 45 days of the invoice date we will not accept
the product back for an exchange.
If you have
any questions about our refund and exchange policy, feel free to
call us at 608. 241.3491
www.hobbyhorse.com is not responsible for any type of errors or omissions on the site.
should be mailed to the following address:
1769 Thierer Rd.
Madison WI 53704